It comes with two cables: one USB-CAN cable and one battery testing cable. It supports B13960S, B13970, and B13970S batteries, and can also test B13860S batteries with additional wiring. Software is available, but there are restrictions on software permissions that we cannot resolve.
Thankfully, I’m using it well. However, the product I bought the chum sound works well, but the one I bought later doesn’t. I bought it as a spare, but I took it out for the first time for use, but it doesn’t work. USB is reacting, but when I turn on the battery, the battery turns off within 2 seconds. What should I do?
If it is confirmed that there is no problem with the intelligent battery, it is necessary to check the plug. Disassemble the four screws of the plug and check whether the resistance and signal line are normal and whether there is any loosening.
Does it come with a cable?
What are the supported battery models?
Where do I get the software?
It comes with two cables: one USB-CAN cable and one battery testing cable. It supports B13960S, B13970, and B13970S batteries, and can also test B13860S batteries with additional wiring. Software is available, but there are restrictions on software permissions that we cannot resolve.
I paid for it but it hasn’t been shipped yet
The shipment has been made and the tracking number has been updated. Please check your receipt carefully
I want this order to be processed quickly as well.
How long will it take for the goods to be delivered?
Expected to be shipped out next week
waitting ….
Thankfully, I’m using it well. However, the product I bought the chum sound works well, but the one I bought later doesn’t. I bought it as a spare, but I took it out for the first time for use, but it doesn’t work. USB is reacting, but when I turn on the battery, the battery turns off within 2 seconds. What should I do?
If it is confirmed that there is no problem with the intelligent battery, it is necessary to check the plug. Disassemble the four screws of the plug and check whether the resistance and signal line are normal and whether there is any loosening.